Merton Community Dementia Hub Services

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
London Borough of Merton
Civic Centre, London Rd
United Kingdom
Contact person: Mrs Sorcha Rooney
Telephone: +44 2085453583
NUTS code: UK

Internet address(es):

Main address:

Address of the buyer profile:

I.2)Information about joint procurement
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

Merton Community Dementia Hub Services

Reference number: DN343239
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

The London Borough of Merton is inviting tenders to provide community dementia services. This utilises a ‘hub and spoke’ model that brings together a range of services in one location, to better support Merton residents with dementia and their carers / family.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: UK
II.2.4)Description of the procurement:

The aim of the service is for people to ‘live well with dementia’ and to support the health and wellbeing of people with dementia and their carers (as far as is possible). The service will host or provide a range of preventative, health, social care, support and wellbeing services which are located in one ‘hub’ location but services are also available in community ‘spoke’ spaces across the Borough.

The focus will be on appropriate advice and support planning, peer support, social activities and education. This will assist people to maintain independence and remain in their own homes for longer. The service also aims to prevent or delay the requirement for adult social care services, such as residential care.

The service aims to be innovative, measuring preventative activity and demonstrating efficiencies, such as savings to adult social care, or the levering in of additional resources.

The service will also have a wider community role, addressing social isolation and stigma faced by people with dementia and their carers and supporting our plans to make Merton a dementia friendly community.

II.2.5)Award criteria
Criteria below
Quality criterion - Name: Service model / Weighting: 30
Quality criterion - Name: Experience of delivering a similar service / Weighting: 20
Quality criterion - Name: Innovation / Weighting: 15
Quality criterion - Name: Sustainability / additionality / Weighting: 10
Quality criterion - Name: Ability to meet timescales / Weighting: 5
Quality criterion - Name: Interview (based on service specification, service evaluation criteria and specification outcomes / Weighting: 10
Price - Weighting: 10
II.2.6)Estimated value
Value excluding VAT: 299 000.00 BGN
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

24 month extension

II.2.10)Information about variants
Variants will be accepted: yes
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 02/07/2018
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Date: 02/07/2018
Local time: 17:00

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
VI.2)Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Commercial Service
Commercial Service Team, London Borough of Merton, 6th Floor, Merton Civic Centre London Road, Morden,
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: